On more than one occasion, Kyiv's armed forces have pointed to SpaceX as having placed restrictions on Starlink satellite internet access available to troops engaged in the fight against Russia. Late Tuesday, a breakdown in service was reported by unnamed sources to a news outlet, with normal operations resuming shortly afterward.
Zelenskyy attributed a portion of civilian deaths to Kyiv's restricted access to Starlink, saying the technology's reduced availability left Ukrainian air-defence units less able to intercept incoming Russian drones. Musk, who leads SpaceX, drew a public distinction between the company's Starlink and Starshield offerings after reports surfaced, leaving observers uncertain whether decisions to limit service in Ukraine originated with the US government or with SpaceX itself.
Built to serve government and national security needs, Starshield draws on Starlink's architecture while adding layers of encryption suited to classified communications work. Its architecture draws on the infrastructure of the broader Starlink network as a foundational layer. In posts on X, Musk pointed to Starshield's status as hardware owned and operated by the US government, a characterisation that placed accountability outside his company's domain.
Reporting from an unnamed outlet indicated that satellite connectivity through both Starlink, operated by SpaceX, and the Starshield network, under US government oversight, faced interruptions affecting Ukraine. Neither Musk nor any government representative put forward a statement clarifying whether the restriction on access had been intentional. Fault for the situation was attributed by Ukrainian authorities to both Musk and the administration led by Trump.
Starlink service to Ukraine had faced comparable access limitations on earlier occasions during the conflict with Russia, which got under way in February 2022. Documentation of that pattern dates to September 2022, when a news outlet with an established track record put the details on record.
Toward the end of September 2022, as Ukrainian forces were advancing to reclaim occupied land, a decision attributed to Musk allegedly set back that military push. Satellite internet access for Ukraine's armed forces — enabling them to sustain communications across the front — was rolled out by SpaceX in the conflict's early phase.
Unnamed insiders relayed to a broadcast outlet that Musk directed a senior engineer at SpaceX's California facility to withdraw coverage from certain areas, among them Kherson — a region north of the Black Sea that Ukrainian forces were working to retake. Roughly a hundred Starlink terminals were taken offline after the order reached the workforce. Portions of Donetsk province, among other territory held by Russian forces, were caught up in the same disruption.
Reports indicate that a loss of communications affected Ukrainian troops positioned near the front lines around the time Musk issued his directive. Aerial surveillance platforms monitoring Russian troop positions lost connectivity, while artillery units depending on Starlink for targeting data found their accuracy compromised, a broadcast outlet's dedicated investigation reported.
A push to encircle a Russian-held position near Beryslav, east of Kherson, fell short of completion — a military spokesperson told journalists the advance stalled and then gave way entirely — yet the wider campaign nonetheless restored Beryslav, the city of Kherson, and the surrounding region to Ukrainian hands.
According to five people with direct knowledge of what took place, Ukrainian officials reached out by phone to their Pentagon contacts while the outage was ongoing, but received little by way of clarification. Details about what triggered the directive attributed to Musk, the precise timing of its issuance, and how long the service disruption ran all remained unestablished.
According to three individuals with knowledge of the directive, it originated in part from concerns that Musk had raised about Ukrainian battlefield gains potentially drawing a nuclear response from Moscow. A single source put the date at 30 September 2022. Concerns among certain high-ranking government figures that Russia might follow through on its escalation warnings were relayed by a former White House staff member speaking to a broadcast news outlet.
In a post on X dating to March 2022, Musk had written that such an action was something the company would never take, though he did not provide any response when approached for comment. No statement was made available by the Department of Defense when approached for comment. A written reply from a SpaceX representative directed journalists toward an X post carrying the company's assertion that Starlink remained fully committed to serving Ukraine, while stopping short of identifying any particular inaccuracies in the coverage or addressing questions tied to the incident.
SpaceX disclosed in 2023 that the company had put measures in place to keep its Starlink network from being used in offensive operations, drone strikes among them, with president Gwynne Shotwell telling a Washington conference that the technology was never intended for that kind of battlefield role and that specific steps had already been taken to restrict such use.
SpaceX's Starlink network has kept its connection to Ukraine active, with the country drawing on thousands of the company's terminals to maintain battlefield communications and support certain drone activities. The satellite internet service provided by Starlink has no active presence within Russian territory. Kyiv has reported that Starlink terminals are being deployed by Russian forces across the front lines of the conflict.
A widespread service disruption hit Starlink's global network during July 2025, marking one of the broadest connectivity failures the satellite internet provider had faced across international markets. According to a statement from a military officer, Starlink connectivity used by Ukrainian forces went offline for roughly two and a half hours during the night, with the outage forming part of a wider disruption affecting the service globally.
Ukraine's drone forces commander, Robert Brovdi, reported via Telegram in 2025 that Starlink connectivity had gone down along the full extent of the front line. Separately, one news outlet observed that Musk's hold over satellite communications through Starlink and over orbital launch capacity through SpaceX has grown to a scale that, until recently, only sovereign states could exercise — a development that has drawn scrutiny from certain regulators and lawmakers.
Questions that arose from the 2022 Kherson incident centred on how far a non-governmental actor's decisions could shape the trajectory of an ongoing military conflict, a situation that left a number of Starlink staff members unsettled. During a 2025 parliamentary debate, Martha Lane Fox — a peer in Britain's upper house and a former board member at the platform now operating under the name X — argued that the degree of influence held by Elon Musk across multiple global ventures illustrated the broader risks that arise when a single individual holds unchecked authority over systems others depend on, adding that Starlink's operational control sitting entirely with one person left decisions about access to widely-used communications infrastructure subject to that individual's personal judgement rather than any external accountability.
According to a biography of Musk published by Walter Isaacson in 2023, Starlink coverage over Crimea was switched off at Musk's direction to halt a Ukrainian strike on Russian naval assets in Sevastopol. Following the book's release, Musk pushed back against the shutdown narrative, asserting that Starlink had never provided coverage over Crimea and that a Ukrainian request to extend the network's reach ahead of the planned operation had not been granted. Isaacson later took responsibility for the inaccuracies contained in that account. No comment came from a representative at Isaacson's publishing house.